Client Manager

Your role as Client Manager

You are the central nervous system between our clients and the BONANA team. Not as a go-between, but as someone who genuinely understands what's going on, keeps expectations sharp, and makes sure every project lands the way it was meant to.

You switch daily between clients, developers, RevOps consultants, and designers. You know when to push someone, when to realign a client, and when to simply pick something up yourself. Your work is directly visible. Clients who no longer want to work without BONANA.

What you'll do

Project management across multiple fronts You manage multiple accounts simultaneously, keeping a close eye on planning, budget, and quality. You spot when something is about to slip and step in before it becomes a problem.

Client relationships that hold up You have conversations with clients who have high expectations. That's exactly what you enjoy. You translate those expectations into concrete actions for the team and ensure consistent delivery.

Internal alignment without noise You turn client needs into clear briefings for developers, consultants, and designers. No assumptions. No surprises down the line.

Building long-term growth relationships At BONANA, a client is not a project. It's a relationship. You build that relationship, spot opportunities for expansion, and make sure clients always feel they are exactly where they need to be.

Do you have the BONANA core values?
This is how you become a true G.O.A.T.

Who you are

Skills & experience

• HBO or university level of thinking and working

• At least 3 years of experience in project management or account management, preferably in an agency or tech environment

• You work in a structured way with project management tools (Asana, Monday, Notion, or similar)

• Experience with HubSpot is a plus. If not, you pick it up fast

Personality

• You take ownership. If something is about to stall, you start the conversation

• You communicate clearly. Internally and externally. No noise, no assumptions

• You keep multiple balls in the air without dropping any

• You don't just want to finish projects. You want them to excel

• You thrive in a high-pace environment with a lot of freedom

What we offer

Salary & pension

• Salary €3,700–€5,200 gross per month (L2/L3, depending on experience)

• 8% holiday allowance

• €73 expense allowance per month

• 5% pension contribution via ASR

• Profit sharing when we have a strong year. And we have strong years.

Mobility

• NS Business Card or all-in mobility allowance (€450/month)

Development

• €750 personal development budget per year, plus additional growth funds

• 1 free book per quarter. Standing still means falling behind, and we don't do that here.

• Growth through ongoing 360° feedback. No last-minute surprises at your annual review.

Time & flexibility

• 27 vacation days, with the option to buy up to 10 more

• Your own birthday off

• Flexible working by arrangement, minimum 2 days per week in Utrecht

Gear & extras

• MacBook Pro and BONANA merch (socks, hoodie, bag. We're not shy about a little brand love.)

• Brecht's Lunch: lunch at the office every day

• A BOBIBO every quarter (quarterly meet-up, always a good time)

• Loyalty rewards at 1, 3, 5, and 10 years. The Bon Ana. Staying pays off.

• €50 birthday gift budget for your child, nephew, or niece

Meet your team